Smartcard tickets

We are now using smartcards for all of our term and annual tickets. If your child does not already have one of our smartcards, please add a smartcard (one off £10 charge) to your basket as well as purchasing either an Annual or Term ticket. Future renewals will be automatically added to cards without the need to send out new physical tickets. We will also be able to disable tickets reported as lost in order that they cannot be used by anyone else..

Annual Tickets

Annual tickets will go on sale on Saturday 04 July 2026 at 10:00. The last date for purchasing season tickets with new smartcards is 17:00 on Sunday 23 August 2026 to guarantee arrival before the start of term. The last date for purchasing season tickets for students who already hold one of our smartcards is 17:00 on the day before term starts.

Autumn Tickets

Autumn tickets will go on sale on Saturday 11 July 2026 at 10:00. The last date for purchasing season tickets with new smartcards is 17:00 on Sunday 23 August 2026 to guarantee arrival before the start of term. The last date for purchasing season tickets for students who already hold one of our smartcards is 17:00 on the day before term starts.

Please note that sales of season tickets, both Annual and Autum, will cease on the earlier of spaces selling out, or the day before term starts.

Sibling Discount: discontinued

In order to minimise the increases to fares that we have had to apply, we have reluctantly removed the sibling discount.

St Michael's: Routes 832 and 833

To balance demand and capacity on these routes, students travelling to St Michael's from Bushey Station and Bushey Arches must purchase tickets on route 832.

SaverCards

Hertfordshire’s SaverCard scheme entitles users aged 11 to 18 years to travel at half fare when purchasing single trip tickets. This is shown on the relevant faretable under the SaverCard column. The SaverCard must be valid and tapped in when boarding the bus in order to obtain reduced rate travel. Under the terms of the County Council's scheme, higher fares must be charged to anyone not in possession of a valid HCC SaverCard on the bus at the time of travel.
SaverCards are valid on all of Hertfordshire’s Commercial bus services operated by Arriva, Uno, Red Rose, Centre Bus and many others. TfL Zip cards cannot be accepted as an alternative to a SaverCard. However, if the student lives outside Hertfordshire, please purchase a Sullivan Scholar Discount Card which will allow purchases of discounted single fares on our services to schools only.

Further details can be found at: https://www.hertfordshire.gov.uk/services/Schools-and-education/Travel-to-school/Savercard/savercard.aspx

Please allow at least 2 weeks between ordering and delivery.

Fares

We have tried to minimise the increases in season ticket prices; the increases that we have passed on to you are lower than the increases that we are paying for fuel and parts.

Refunds:

Refunds will only be made for complete terms unused. The refund calculation will be based on the cost of term tickets from the commencement date of the ticket up to the date of the end of the term in which the cancellation is notified to us. Evidence may be requested. Refunds for the first term of the school year will not be given unless the cancellation notice is received 7 or more calendar days before the start of term at that school. No refunds will be given in the last term of the school year unless the cancellation notice is received prior to the start of the summer term i.e. the cancellation notice must be given before the Easter holiday. The cost of the smartcard ticket is non refundable. An administration charge of £20.00 will be deducted. Notice of cancellation should be sent to schoolpasses@sullivanbuses.com

We cannot provide refunds on weekly tickets or credits on season tickets for students who are self-isolating, ill or otherwise unable to attend a school that is open.